CUSTOMER ADVISORY: Â Pioneer Community Energy does not partner with any company that engages in telemarketing or door-to-door solicitations.
CUSTOMER ADVISORY: Â Pioneer Community Energy does not partner with any company that engages in telemarketing or door-to-door solicitations.
Energy bills for homes or businesses with solar see different billing details than conventional energy customers.
Check out the helpful details about billing for solar power generation, Net Energy Metering, electricity transmission, utility distribution, and energy consumption. Also, see the available webinars run by Pioneer’s fantastic customer care team, that go over the ins and outs of solar for both NEM and SBP customers.
Energy bills for homes or businesses with solar see different billing details than conventional energy customers.
Check out the helpful details about billing for solar power generation, Net Energy Metering, electricity transmission, utility distribution, and energy consumption. Also, se the webinars run by Pioneer’s fantastic customer care team, that go over the ins and outs of solar for both Net Energy Metering (NEM) and Solar Billing Plan (SBP) customers.
Net Energy Metering, or NEM, is a program that allows customers with private solar systems to offset their electricity bills with energy they generate themselves.Â
| Pioneer Community Energy NEM | Pacific Gas & Electric NEM |
|---|---|
| Customers earn retail credits for any excess energy exported to the grid. | Customers earn retail credits for any excess energy exported to the grid. |
| Credits are applied at the retail rate against electricity consumed each month. Excess credits roll forward to the next month to be applied to future charges. | Customers receive a monthly statement detailing their net energy usage, but actual billing for net electricity consumption occurs on an annual basis, known as their "true up" statement. |
| During the March/April billing cycle, Pioneer reviews the past 12 months of energy generation and usage. If a customer is a net surplus generator, they are eligible for Net Surplus Compensation (NSC). | PG&E conducts their annual true-up at the end of a customer's relevant period. At this time, it is determined if a customer is a net surplus generator and eligible for NSC, or if they are a net consumer and will owe a balance for energy consumed. |
| Pioneer's NSC rate is an additional $0.005 (1/2 cent) per kWh over PG&E's. NSC is paid out in the form of a check if the amount is over $25. If it is less than $25, then it is applied as a bill credit. | PG&E's NSC rate is determined by several factors by the utility. NSC is paid out as a bill credit by default, but customers can request a check from PG&E. |
| See Pioneer's current NSC rate. | See PG&E's current NSC rate. |
The CPUC ended the “Net Energy Metering (NEM)” tariff effective April 15, 2023, and replaced it with the “Net BIlling” tariff, also known as the Solar Billing Plan (SBP). All solar installed on or after April 15, 2023, would fall under SBP billing instead of NEM. The CPUC designed SBP to promote grid reliability, incentivizing solar and battery storage in effort to control energy costs for all Californians.Â
Key differences between SBP and previous NEM programs:
Pioneer is always available to help with all your solar questions. Contact our team by email at info@pioneercommunityenergy.org, by phone at (844) 937-7466, or use our chatbot at the bottom right of your screen.
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