California’s electric grid contains thousands of miles of transmission lines and tens of thousands of miles of distribution lines. Transmission lines are the “highway” on which the electricity we use moves. Distribution lines are like the city streets that bring the electricity to your meter. They can be susceptible to outages for a variety of reasons.
Remember safety first! Stay far away from a downed powerline and call 911 immediately!
Please complete our annual listening survey. We will use your feedback to improve. As a thank you, we’re randomly selecting four residential survey submissions and two business survey submissions to receive $250 toward their Pioneer bill. For contest rules, visit our survey rules page. Thank you!