CUSTOMER ADVISORY: Pioneer Community Energy does not partner with any company that engages in telemarketing or door-to-door solicitations.
CUSTOMER ADVISORY: Pioneer Community Energy does not partner with any company that engages in telemarketing or door-to-door solicitations.
Dear Pioneer Community Energy Customers:
As the Chief Executive Officer, I am immensely proud of the staff of Pioneer Community Energy and their dedication to service for our colleagues and customers alike. We at Pioneer are doing our part to make the communities we serve a great place to live, work and play. Read more from our Chief Executive Officer in the Strategic Plan.
Pioneer Community Energy is a locally owned provider of electricity — powering the communities we serve with competitive rates, exceptional service and a choice in energy options.
A community partner in reliable energy solutions and positive local impact, powering today and empowering tomorrow.
The Governing Board and Leadership Team reviewed Pioneer’s mission and vision to help restate our goals. The team settled on five goal statements to add substance to the meaning of Your Power -Your Choice. Therefore, Pioneer’s long-term strategic goals are to:
We are powered by the communities we serve. From reinvestment to local engagement and partnerships, we are focused on community — ensuring the communities we serve are a great place to live, play, and work.
Our A- credit rating from S & P Global and financial audits support a strong negotiating position for power purchases – providing value to our customers through rate competitiveness.
Putting customers first means giving them the information they need when they need it. We meet customers where they are, whether it’s in the community, through our call center, our website, or our award-winning chatbot.
From cost reduction to efficient power procurement and regulatory compliance, our goals are supported by specific tasks and measurable outcomes to ensure maximum operational efficiency and build trust with our customers.
We invest in employees through compensation, benefits, professional development, and a positive work environment.
Since its launch in February 2018, Pioneer Community Energy has provided reliable electricity, competitive rates and community-focused programs consistent with the needs of the neighborhoods and people we serve. While PG&E is responsible to shareholders and a global board of directors, Pioneer believes our region’s dollars are better reinvested in the local community, not distributed among distant shareholders. One of 24 California Community Choice Aggregators, Pioneer is led by local representatives from a eleven-member Board of Directors.
To date, Pioneer focuses on energy independence through long-term contracts, managing costs and pursuing sustainability initiatives through hydroelectric, biomass and other renewable energy sources. Offering customers a choice in power from 100 percent renewable sources, Pioneer’s Green100 Program received a strong response from the community and welcomed over 100 participants during the program’s first 30 days.
$63 Million
$33.7 Million
$6 Million
$1.3 Million
Since 2018, Pioneer customers are projected to save more than $100 million just for exercising their choice in energy generation with Pioneer Community Energy.
Interested in learning more about stable rates and reliable energy in your area? You can read Pioneer’s strategic plan.
Pioneer received a Gold Award from MarCom for the design and layout of Pioneer’s Strategic Plan. To learn more visit our about us page.
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