Pioneer does not solicit door-to-door or ask for account information. Contact us for assistance.
Beginning in January 2024, Pioneer is now the electricity provider for residents and businesses in Grass Valley and Nevada City.
If you live in unincorporated Nevada County, we currently are in discussions with the County to be your energy provider in the future.
Pioneer Community Energy is a locally owned not-for-profit electricity provider — powering unincorporated Placer and El Dorado counties and the incorporated areas of Auburn, Colfax, Lincoln, Placerville, Rocklin and Loomis with competitive rates, exceptional customer service and a choice of energy options. We operate for the benefit of the communities we serve — not corporate shareholders. We’re excited to meet you and to make your priorities our priorities.
We receive a lot of questions about how Pioneer works. As a high level overview, Pioneer supplies the electricity generation portion of your bill, while gas and transmission/distribution charges come from PG&E. Want to learn about the details? Visit our How it Works page. If you would like to understand how to calculate your savings, visit our Understanding Your Bill page. By exploring our website, you’ll learn about our commitment to advancing the local economy, creating local jobs, and championing legislative and regulatory policies to power the communities we serve.
As a Community Choice Aggregator (CCA), Pioneer is a locally owned not-for-profit energy provider committed to keeping rates stable and competitive. California’s first CCA launched in 2010, and CCAs now serve more than 200 cities, towns and counties, providing electricity generation to more than 14 million customers.
Since our beginning in 2018, we have saved our customers $85 million – and we support local economic development by reinvesting our savings into the communities we serve.
Pioneer procures your energy.
PG&E delivers energy, maintains lines, and sends bills.
You get a choice in your power – competitive and stable rates, energy options, and exceptional customer service.
Yes, and no action is required. Current CARE and FERA
program designations will automatically roll over to Pioneer. If you want to verify this, give us a call at (916) 758-8969.
Yes, and no action is required. Current CARE and FERA
program designations will automatically roll over to Pioneer. If you want to verify this, give us a call at (916) 758-8969.
Pioneer will not send you a bill or charge you additional fees.
Here are components of your bill from PG&E as a Pioneer customer. Pioneer’s line item is not a new fee. It simply replaces PG&E’s charge for electricity generation. Customers receive a consolidated bill from PG&E that includes the delivery charges (transmission and distribution), surcharges collected by PG&E, and Pioneer’s electricity generation charges. You will continue to pay PG&E the total amount due, and PG&E and Pioneer will take care of the rest.
Pioneer will not send you a bill or charge you additional fees.
Here are components of your bill from PG&E as a Pioneer customer. Pioneer’s line item is not a new fee. It simply replaces PG&E’s charge for electricity generation. Customers receive a consolidated bill from PG&E that includes the delivery charges (transmission and distribution), surcharges collected by PG&E, and Pioneer’s electricity generation charges. You will continue to pay PG&E the total amount due, and PG&E and Pioneer will take care of the rest.
Pioneer is proud to offer our customers a choice in electricity providers. Customers can choose between Pioneer’s standard rate and Green100 (the only 100% renewable product in the region), or customers can remain with PG&E. Visit our Green100 page to learn more.
Based on average residential usage of 650 kWh per month
Community Advisory Committee (CAC) is a volunteer committee that works with the Pioneer staff and Board to help create and design Pioneer’s future programs. With the expansion into two new territories, Pioneer is looking for additional volunteers to represent their community. To apply to the CAC, please fill out our application form.
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