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Welcome to Pioneer!

Grass Valley and Nevada City now have a choice for electricity providers.

Meet Pioneer

Beginning in January 2024, Pioneer is now the electricity provider for residents and businesses in Grass Valley and Nevada City.

If you live in unincorporated Nevada County, we currently are in discussions with the County to be your energy provider in the future.

Pioneer Community Energy is a locally owned not-for-profit electricity provider — powering unincorporated Placer and El Dorado counties and the incorporated areas of Auburn, Colfax, Lincoln, Placerville, Rocklin and Loomis with competitive rates, exceptional customer service and a choice of energy options. We operate for the benefit of the communities we serve — not corporate shareholders. We’re excited to meet you and to make your priorities our priorities.

Frequently Asked Questions

We receive a lot of questions about how Pioneer works. As a high level overview, Pioneer supplies the electricity generation portion of your bill, while gas and transmission/distribution charges come from PG&E. Want to learn about the details? Visit our How it Works page. If you would like to understand how to calculate your savings, visit our Understanding Your Bill page.  By exploring our website, you’ll learn about our commitment to advancing the local economy, creating local jobs, and championing legislative and regulatory policies to power the communities we serve.

How Does Pioneer Save You Money?

As a Community Choice Aggregator (CCA), Pioneer is a locally owned not-for-profit energy provider committed to keeping rates stable and competitive. California’s first CCA launched in 2010, and CCAs now serve more than 200 cities, towns and counties, providing electricity generation to more than 14 million customers.

Since our beginning in 2018, we have saved our customers $85 million – and we support local economic development by reinvesting our savings into the communities we serve.

Electricity

Pioneer procures your energy.

utility-poles2

Delivery

PG&E delivers energy, maintains lines, and sends bills.

buildings2

Customer

You get a choice in your power – competitive and stable rates, energy options, and exceptional customer service.

When Will My Service Begin?

Service begins in January on the day after PG&E reads your meter — which marks the first day of a new billing cycle.

Will My Home or Business Be Enrolled in Pioneer?

Pioneer’s service territory will cover all incorporated areas of Grass Valley and Nevada City. Pioneer is currently discussing with Nevada County the possibility of expanding our service territory in the coming years. Please call Pioneer’s office at (916) 758-8969 if you have questions.

Why Are Homes and Business Automatically Enrolled?

California law requires auto-enrollment in CCA programs to ensure that all ratepayers have fair and equal access to the benefits of CCAs, including cost savings and a choice in energy options.

What If I Have Solar?

Pioneer currently serves 40,000+ solar customers. When your community enrolls in Pioneer, you will automatically be enrolled in our NEM program near your true-up date, but you also can enroll early. Although the true-up process is different, Pioneer saves most solar customers money.

How Much Do You Pay for Net Surplus?

We pay a ½-cent premium per kWh for net surplus compensation. This year alone, Pioneer paid $1.2 million to 5,600 customers.

Do I Get to Keep My Discount Programs Like CARE, FERA and Medical Baseline?

Yes, and no action is required. Current CARE and FERA
program designations will automatically roll over to Pioneer. If you want to verify this, give us a call at (916) 758-8969.

When Will My Service Begin?

Service begins in January on the day after PG&E reads your meter — which marks the first day of a new billing cycle.

Will My Home or Business Be Enrolled in Pioneer?

Pioneer’s service territory will cover all incorporated areas of Grass Valley and Nevada City. Pioneer is currently discussing with Nevada County the possibility of expanding our service territory in the coming years. Please call Pioneer’s office at (916) 758-8969 if you have questions.

Why Are Homes and Business Automatically Enrolled?

California law requires auto-enrollment in CCA programs to ensure that all ratepayers have fair and equal access to the benefits of CCAs, including cost savings and a choice in energy options.

What If I Have Solar?

Pioneer currently serves 40,000+ solar customers. When your community enrolls in Pioneer, you will automatically be enrolled in our NEM program near your true-up date, but you also can enroll early. Although the true-up process is different, Pioneer saves most solar customers money.

How Much Do You Pay for Net Surplus?

We pay a ½-cent premium per kWh for net surplus compensation. This year alone, Pioneer paid $1.2 million to 5,600 customers.

Do I Get to Keep My Discount Programs Like CARE, FERA and Medical Baseline?

Yes, and no action is required. Current CARE and FERA
program designations will automatically roll over to Pioneer. If you want to verify this, give us a call at (916) 758-8969.

How Does My Bill Work?

Pioneer will not send you a bill or charge you additional fees.

Here are components of your bill from PG&E as a Pioneer customer. Pioneer’s line item is not a new fee. It simply replaces PG&E’s charge for electricity generation. Customers receive a consolidated bill from PG&E that includes the delivery charges (transmission and distribution), surcharges collected by PG&E, and Pioneer’s electricity generation charges. You will continue to pay PG&E the total amount due, and PG&E and Pioneer will take care of the rest.

How Does My Bill Work?

Pioneer will not send you a bill or charge you additional fees.

Here are components of your bill from PG&E as a Pioneer customer. Pioneer’s line item is not a new fee. It simply replaces PG&E’s charge for electricity generation. Customers receive a consolidated bill from PG&E that includes the delivery charges (transmission and distribution), surcharges collected by PG&E, and Pioneer’s electricity generation charges. You will continue to pay PG&E the total amount due, and PG&E and Pioneer will take care of the rest.

Pioneer How to Read your bill

What Are My Energy Choices?

Pioneer is proud to offer our customers a choice in electricity providers. Customers can choose between Pioneer’s standard rate and Green100 (the only 100% renewable product in the region), or customers can remain with PG&E. Visit our Green100 page to learn more.

Pioneer-standard-logo-lockup

44.1%
Renewable

$ 225.82 average total electric bill
  •  
pioneer-green100-lockup

100%
Renewable

$ 232.90 average total electric bill
  •  

PG&E

38.3%
Renewable

$ 247.76 average total electric bill
  •  

Based on average residential usage of 650 kWh per month

Sign up for Newsletter Updates

Pioneer will send multiple mailers to homes and businesses affected by the change; if you’d also like email notifications about the transition, please sign up for our newsletter here.

Join Pioneer's Community Advisory Committee

Community Advisory Committee (CAC) is a volunteer committee that works with the Pioneer staff and Board to help create and design Pioneer’s future programs. With the expansion into two new territories, Pioneer is looking for additional volunteers to represent their community. To apply to the CAC, please fill out our application form.

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