Once a year, during the March/April billing cycle, Pioneer cashes out Net Surplus Generators with balances of $25 or more. A Net Surplus Generator is a Net Energy Metering (NEM) customer who has generated more electricity over the past 12 months than theyâve used. Net Surplus Generators receive Net Surplus Compensation at the current listed rate. If the value of your Net Surplus Generation is $25 or more, Pioneer will send you a check. If the value of your Net Surplus Generation is less than $25, Pioneer will credit your next bill.
A Net Consumer is a NEM customer who uses more electricity than they generated over the previous 12 months. Each month, Pioneer will apply the kWh generated to offset the kWh consumed, at the full retail rate. The remaining generation consumed will be billed monthly at Pioneerâs stable and competitive rate.