PG&E has increased rates for all customers to support their poles and wires (T&D). This affects Pioneer and non-Pioneer customers equally – everyone’s rates will go up the exact same dollar amount.
Don’t be misled. We guarantee that Pioneer’s savings over PG&E have not changed. Calculate your savings in El Dorado and Placer County.

Loading Events

« All Events

  • This event has passed.

Learn More About Bill Assistance Options with Pioneer

February 1 @ 10:00 am - 1:00 pm

community event bill assistance

Pioneer will provide a free in-person presentation at the Auburn Senior Center for our community about bill assistance options including CARE, FERA, Medical Baseline and rate plans.

Following the presentation, our Pioneer team will be onsite to answer questions, review how to read your bill and how Pioneer works to save most customers 15% or more each month, an estimated $46 million in savings during 2023.

Visit pioneer pioneercommunityenergy.org/residential/utility-bill-assistance to learn more about bill assistance options and pioneercommunityenergy.org/events for more information about our free events for the community.

Details

Date:
February 1
Time:
10:00 am - 1:00 pm

Venue

Auburn Senior Center – Heritage Oaks
11960 Heritage Oak Pl Ste #15
Auburn, CA 95603 United States
+ Google Map

Solar Customers Receive Annual True-Up

Pioneer issued checks to solar customers with a cumulative net surplus of energy (known as Net Surplus Generators) during May for the March/April billing period if their credit balance (calculated at the Net Surplus Compensation Rate) for the past 12 months exceeded $25.00. Credit balances of less than $25.00 were rolled forward and applied to the next bill.

A few of our clients have contacted us to confirm the check’s authenticity. Rest assured, it is indeed real! If you receive a Blue or Orange check from Bill.com with a reference to Pioneer, it is safe to deposit. 

We take pride in helping our solar customers save; Pioneer pays $.005 (1/2 cent) per kWh more than PG&E for any over-production sold back to the grid (Net Surplus Compensation Rate or NSC).