PG&E has increased rates for all customers to support their poles and wires (T&D). This affects Pioneer and non-Pioneer customers equally – everyone’s rates will go up the exact same dollar amount.
Don’t be misled. We guarantee that Pioneer’s savings over PG&E have not changed. Calculate your savings in El Dorado and Placer County.

California Climate Credit is on the way for All Electric Ratepayers

young diverse mother with child

Twice a year, millions of California residents receive a credit on their utility bill identified as the “California Climate Credit.” The credit stems from a California Public Utilities Commission (CPUC) program that requires power plants, natural gas distributors and other large industries that emit greenhouse gases to buy carbon pollution permits.

All residential and eligible small business electricity customers of Pioneer Community Energy, PG&E, and Liberty Utilities will receive the credit. The credit represents residential utility ratepayers’ share of the payments from the State’s program. Typically, the credit is applied in April and October, depending upon a customer’s billing cycle. If the credit is not on the October statement, customers should look for it on the November statement. Starting in 2019, the credit will be applied only in the spring.

Customers do not need to do anything to receive the credit – it is automatically applied to the bill.  The credit amounts vary among utilities:

  • For Pioneer and PG&E customers the credit will be $39.42
  • For Liberty Utilities customers (Tahoe area), the credit will be $29.46

The California Climate Credit is part of California’s efforts to fight climate change. For more information about the Climate Credit program, visit To inquire about billing, customers should contact their electric generation.

More News from Pioneer

More News from Pioneer

Solar Customers Receive Annual True-Up

Pioneer issued checks to solar customers with a cumulative net surplus of energy (known as Net Surplus Generators) during May for the March/April billing period if their credit balance (calculated at the Net Surplus Compensation Rate) for the past 12 months exceeded $25.00. Credit balances of less than $25.00 were rolled forward and applied to the next bill.

A few of our clients have contacted us to confirm the check’s authenticity. Rest assured, it is indeed real! If you receive a Blue or Orange check from with a reference to Pioneer, it is safe to deposit. 

We take pride in helping our solar customers save; Pioneer pays $.005 (1/2 cent) per kWh more than PG&E for any over-production sold back to the grid (Net Surplus Compensation Rate or NSC).