Plan Outlines Pioneer’s Dedication to Customer Savings and Workplace Excellence

Rocklin — Pioneer Community Energy (Pioneer), released today its Strategic Plan for 2025-2027. The plan outlines the organization’s key priorities and objectives for the next three years, focusing on ensuring ongoing ratepayer savings, enhancing community relationships, and increasing operational efficiency.

“The 2025-27 Strategic Plan builds on Pioneer’s many achievements over the past six years,” said Pioneer Board Chair and Auburn City Councilmember Alice Dowdin Calvillo. “Since 2018, we’ve saved customers more than $85 million, with an additional $21 million in savings anticipated during 2024. This plan maintains an emphasis on ratepayer savings while also outlining how we will strengthen community engagement and maintain excellence in all aspects of customer service as we continue to grow.”

Strategic priorities identified in the plan include Pioneer’s commitment to:

1. Be a community partner through active participation, reinvestment, and building relationships at the local, regional, and statewide levels
2. Be fiscally strong and resilient in all areas with a high degree of transparency
3. Provide an exceptional customer experience
4. Achieve operational optimization
5. Be a great place to work

“This strategic plan represents the next phase of development for Pioneer Community Energy,” said Chief Executive Officer Don Eckert, Jr. “With growth comes opportunity, and this plan details our efforts and commitment to providing competitive rates and value to our 170,000-plus customers and ensuring that Pioneer is doing its part to make the communities we serve a great place to live, work, and play.” 

Since its beginning in 2018, Pioneer has saved customers more than $85 million. Additional information can be found at pioneercommunityenergy.org.

Original Press Release